This is the last time we call that HVAC repair company to come and fix our air conditioning. Every time we make an appointment with them, something goes wrong. They take forever to finish a job and charge much more than the other companies in the area. This Thanksgiving, we called them to come and look at our heater. It had been making a strange noise, and we wanted to make sure that it wasn’t going to break while we had company over. I made sure to schedule the appointment for early in the morning so that they could be here and gone before our guests arrived. Nine o’clock came, and there was no HVAC van to be seen. As the minutes ticked by, I began to worry. Thanksgiving dinner was at 2 PM, but knowing how this company worked, even a simple check up would take several hours. Ten o’clock came and still no van. Finally, we saw the repairmen pull up around one0:30 AM. They began to work at their usual slow pace. At noon, I went out to check up on them, and they said that there was a problem with the fan motor and it would take them about another 3 hours to fix it. This was bad news for Thanksgiving dinner. We wouldn’t have a heater the whole time they worked and the temperature outside was starting to drop. We did the only thing we could do and called up the family members to let them know what was going on and ask them to please dress warmly and bring blankets. It wasn’t until about 4PM when everyone settled down to watch the football game that we got our heating back. I think it’s definitely time we found a different company, one that’s more reliable and efficient than this one.